Damages / Defective Issues
If any product arrives damaged or defective, please contact us immediately or within 7 days of receiving the product, and we will give you further instructions.
Your satisfaction is our priority, so if you are unsatisfied with your shopping experience, contact us and we will try sort out any issues.
Non-Returnable Items
As of now, we do not accept returns of any used, opened items, skincare items, and also on any items which were purchased on sale.
Partial returns of products part of a set are not allowed. For example, you cannot return a Bald Boss only which is part of a three piece set.
Return Guidelines:
- No returns or refunds will be issued for used products.
- Shipping fees are non-refundable.
- Where Free Shipping was applicable, this will be deducted from the refund amount.
- Shipping fees are non-refundable.
- Items opened, tampered with, marked with non-returnable or not for resale cannot be returned.
- Duties on International orders are your responsibility. No refunds will be issued to duties being unpaid or rejected.
- No returns or refunds will be issued for items purchased on promotional / sale items, discount codes used at check out or gift vouchers.
Reactions
BaldBros LTD is not responsible for any reaction to any of our ingredients included in our products.
Please make sure to check the label for a list of full ingredients before use, and if you do have any sort of reaction, stop using it immediately.
If you have any further comments about our products or brand, please do get in touch and let us know how we could improve!
