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Product Warranty

Limited Warranty

We warrant to the person who originally purchased the products listed below, that those products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to these conditions. To approve your warranty claim, the following conditions must be met: (1) you must have purchased the product from store.thebaldbrothers.com; (2) you must provide proof of your product purchase date; (3) if requested, you must return the product to the authorized dealer; and (4) you must have used the product only as intended and in accordance with the product’s instructions.

If a defect occurs under these circumstances and during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. The warranty does not cover defects caused by third-party modifications, repairs, replacement parts, or accessories. Normal wear and tear is not warranted.

Warranty Period

1 YEAR WARRANTY PERIOD

The Bald Express™ Shaving Kit comes with a 1 year manufacturer's warranty. If your product arrives defective in any way, or does not work as intended, please get in touch with us immediately. 

All purchasers of The Bald Express Shaving Kit are entitled to a 12 month warranty period. Please be aware that this warranty is only applied to your shaver machine. The attachments & travel case are free accessories, and are not included in the warranty. 

Skincare products are not eligible to this warranty period. 

2 MONTHS WARRANTY PERIOD

The Bald Express™ Blade Replacement products come with a 2 month warranty period.

Warranty Claim Process

To initiate a warranty claim, please contact us via email at support@thebaldbrothers.com and we will start the process with you. Thereafter, allow us 14 business days to inspect your returned product, and to then confirm that all is in order. 

Warranty Disclaimer 

There are no express warranties other than the LIMITED WARRANTY provided on this page. IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER TORT, OR ANY STRICT LIABILITY THEORY, WILL The Bald Brothers BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. The warranty is only available in the United Kingdom. No The Bald Brothers reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. This warranty does not apply if you purchased your product other than from our website or an authorized retailer.